Privacy Policy.
Policy version: v3 | Effective date: 19 October 2026
1. About Us
This website (enteralside.com) is operated by KIM, SANGYONG (ABN 42 260 840 415).
2. Information We Collect
We collect information you provide when creating an account or placing an order, including: name, email address, password (stored as a hash), shipping address, phone number, and order history. We also store Stripe transaction identifiers (payment intent ID, checkout session ID) in connection with your orders.
3. How We Use Your Information
We use your personal information to process and fulfil your orders, communicate with you about your orders, and manage your account.
4. Payment Processing
Payments are processed by Stripe. We store Stripe transaction identifiers (such as payment intent ID and checkout session ID) to link payments to orders. We do not store your full credit card number.
5. Third-Party Service Providers
Based on the current codebase, the following third-party services process your data:
- Stripe — payment processing
- Resend — transactional email delivery
- Vercel — website hosting
- Supabase — file storage
- Neon — database hosting
- Google Analytics — website usage and purchase measurement
- Vercel Web Analytics — anonymous visit statistics
This list reflects services identified in the codebase and may not be exhaustive.
6. Cookies
We use a session cookie for authentication.
We also use Google Analytics, which sets cookies (such as _ga) to understand how visitors use our site, including which products are viewed or added to the bag and completed purchases (order number, order value and items). We do not send your name, address, email or payment details to Google Analytics. Google processes this information on our behalf and may store it outside Australia, including in the United States.
You can block or delete these cookies in your browser settings, or install the Google Analytics Opt-out Browser Add-on. Blocking them does not affect your ability to shop.
We also use Vercel Web Analytics for anonymous visit statistics. It does not use cookies.
7. Access and Correction
You may request access to and correction of the personal information we hold about you by contacting us. We may need to retain certain information to fulfil legal obligations or to complete transactions you have initiated.
8. Contact
For privacy-related enquiries, contact us at support@enteralside.com.