Terms of Sale.

Policy version: v3 | Effective date: 19 October 2026

1. About Us

This website (enteralside.com) is operated by KIM, SANGYONG (ABN 42 260 840 415).

2. Acceptance of Terms

By placing an order on this website, you agree to these Terms of Sale. You must also confirm your acceptance via the checkout consent checkbox before completing your purchase.

3. Products and Pricing

All prices are displayed in Australian Dollars (AUD). Product availability and pricing are subject to change without notice.

4. Orders and Payment

Payments are processed securely by Stripe. An order confirmation will be sent to your email address upon successful payment.

5. Shipping

We deliver to Australia only. Products ship from South Korea. Standard shipping is AUD 45. Free standard shipping applies to merchandise orders of AUD 350 or more. Estimated delivery is 10–20 business days from date of order.

For full shipping details, see our Shipping page.

6. Returns and Refunds

We do not accept change-of-mind returns. For faulty, damaged, or incorrectly supplied goods, remedies are available as described in our Returns & Refunds page.

7. Australian Consumer Guarantees

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

8. Contact

If you have questions about these terms, contact us at support@enteralside.com.